Reviews of City View Hotel Olongapo

"a one of a kind property"

  3.8
 November 9, 2018
 Makie (M, 20 - 24, Group)
  • Price 4
  • Cleanliness 3
  • Location 4
  • Facilities 4
  • Service 4

This property was undoubtedly fantastic and their outstanding living spaces and the comfort room were in a one of a kind shape.

3 Things You Love about This Hotel: fantastic, outstanding living spaces , one of a kind Room: Standard Room - Standard Room Stay Date: 10/03/2018 to 10/04/2018

"providential and nice territory"

  4.2
 April 13, 2018
 Wilk (M, 25 - 29, Couple)
  • Price 4
  • Cleanliness 4
  • Location 5
  • Facilities 4
  • Service 4

This lodging place was in a providential and nice territory and the shower was in a cleaned shape that they have framed to be unquestionably entertaining.

3 Things You Love about This Hotel: nice territory, shower, unquestionably entertaining Room: Standard Room - Standard Room Stay Date: 03/19/2018 to 03/20/2018

"Degrading comparing with 2 years ago"

  3.2
 June 12, 2017
 cedricl (M, 30 - 34, Couple)
  • Price 3
  • Cleanliness 1
  • Location 4
  • Facilities 4
  • Service 4

It was used to be a very good hotel in 2015, i really loved my stay in 2015, but i think they have to do an effort about the cleanliness now. There was no more blanket in 2017, there was many ants biting us in the bed, the water of the shower do not go away, and we think it is better to not put any old fridge.But believe this hotel can come back great as it was. The location of the hotel is great anyway.

3 Things You Love about This Hotel: location, place, people Room: Standard Room - Promo! - Standard Room Stay Date: 05/26/2017 to 05/28/2017

"stay at city view"

  3.8
 April 23, 2017
 pot (M, 35 - 39, Family)
  • Price 4
  • Cleanliness 2
  • Location 5
  • Facilities 4
  • Service 4

Then hotel location is along the roas which is great because it's near every establishnent like restaurant. Their room needs a facelift it is old looking. They have to be strict when cleaning the room because we still found a piece of wrapper under out bedsheet and a slipper under our bed probably left by client before us.

3 Things You Love about This Hotel: good location, friendly staff, and along the road Room: Standard Room - Promo! - Standard Room Stay Date: 04/13/2017 to 04/14/2017

"Chill at the Lobby"

  3.8
 April 21, 2017
 Ara (F, 20 - 24, Family)
  • Price 2
  • Cleanliness 5
  • Location 4
  • Facilities 3
  • Service 5

Well, the first thing that I am concern with is they were hard to reach (contact/call) and the water supply was not enough.But, when we get there the one that assist us is really accommodating they were really nice and approachable, specially when I ask for certain request or they initiate even without asking. The hotel is so peaceful and I love the breeze of air from the veranda even we are located in the city center..And the last thing that I didn't like is when we checked out there, one receptionist that didn't know my transaction from the person I talk too from the night shift charge me 400 even it is not on the deal but never mind. Over all we are satisfied. and KUDOS to those staff on the night shift that took care of us! GOODJOB!!

3 Things You Love about This Hotel: The Staff Specially the one who assist us (receptionist),cold breeze in the veranda, wifi at the lobby Room: Deluxe Twin Room - Promo! - Deluxe Twin Room Stay Date: 04/13/2017 to 04/14/2017

"DISAPPOINTED"

  2.2
 February 27, 2017
 Ahmed (M, 30 - 34, Solo)
  • Price 3
  • Cleanliness 2
  • Location 2
  • Facilities 2
  • Service 2

I arrived in Olongapo at around 10PM and directly went to the hotel for check-in. I was shocked when the hotel crew told me that they were not able to reserve a room for me even though I already secured one thru travelbook.ph, for the reason that they are already fully booked. Later, he told me that they had system glitch, and it left me with no room at all to retire and rest. It took the crew more than an hour to get me a room somewhere near. I know my right, and I could have asked for something equal to what I have booked, but I let the crew look for another accommodation since it already disturbed me by waiting for hours and it would be another burden for me if I will be the one to look for my room in another hotel too. Then I ended up staying in a lodge few blocks away as all hotels in the city are already fully booked too. I will never go back to the hotel again. I don't know with your system or connection with the hotels but it was a horrible experience. I was so disappointed.

3 Things You Love about This Hotel: Bad Service, Crew Clueless, Not Worthy Room: Standard Room - Standard Room Stay Date: 02/25/2017 to 02/26/2017