Reviews of Thunderbird Resort La Union

"Not so satisfying stay! "

  1.8
 June 13, 2018
 angel (F, 25 - 29, Family)
  • Price 2
  • Cleanliness 1
  • Location 3
  • Facilities 2
  • Service 1

Last May 10,2018, we booked an overnight stay in their 2 Bedroom villa to celebrate my fiancé’s birthday and have our pre-wedding shoot. Upon entering the hotel we’re really in AWE because the place is really beautiful and picture-worthy. But upon entering our room there were construction going on beside our villa, we don’t mind because we thought we’re safe anywhere we go but in my surprise when I entered the bathroom I saw 3 construction workers looking on our bathroom window, luckily I have my shirt on, I immediately called the security from front desk and told us that they will do something about it, but did not update us anymore until we check out. The bathroom smells so bad because something is leaking beside the toilet (I think there’s a problem with the drainage). Overall, we’re just disappointed. It’s not worth the price because of the service they gave us. We hope this would not happen again to anyone.

3 Things You Love about This Hotel: Spacious rooms, big pool, beautiful place Room: 2 Bedroom Villa (Room Only) | Insider Deal! - 2 Bedroom Villa Stay Date: to

"Top of the Line Hotel"

  3.8
 August 22, 2017
 Sarah (F, 20 - 24, Solo)
  • Price 3
  • Cleanliness 4
  • Location 4
  • Facilities 5
  • Food 3
  • Service 4

one of the best hotel in La Union, I take it back, one of the best in Luzon. Good view, Nice Pool, with gym, nice facilities. one downside is the price. should have known about travel book before, maybe i would book at this hotel through travel book.

3 Things You Love about This Hotel: View, Gym, Pool Room: 2 Bedroom Villa (Insider Deal!) - 2 Bedroom Villa Stay Date: 06/04/2016 to 06/05/2016

"expectations not met initially"

  2
 August 15, 2017
 Luchi (F, 40 - 44, Family)
  • Price 1
  • Cleanliness 3
  • Location 3
  • Facilities 2
  • Food 1
  • Service 2

we were hoping to have an awesome and pleasant experience in this resort but we were initially disappointed. We stayed for 2 nights. First night we got a room with incomplete amenities. No cups and saucers and complimentary drinking water . I wondered how they expect us to drink the instant coffee and tea provided in our room without water and cups? We were told that it will be charged if they provide us with these BASIC amenities. any 2 star hotel can provide us with these . In this hotel ,they can't unless it is charged? Very inconvenient that they made us pack up again to move to another room on our second night since the room assigned to us was scheduled for maintenance work. Very inconvenient that they transferred us to a room which was obviously" old" with defective toilet flush and electric sockets, ONE that badly needs maintenance work. Ironic that our previous room was fine other than the absence of cups and complimentary drinking water, it did not require maintenance work. So we complained about the room situation to the desk and thank Goodness they transferred us to a new room with complete amenities and excellent view of the gorgeous pool. Our second night was more comfortable but I wished they provided same service from the start. First impressions lasts, you know. Another sad thing, for the price they charge per night, the food was very poor. Breakfast buffet choices are very limited and eating at a fast food is more enjoyable than what they serve. they failed to deliver excellence in that aspect as well. I hope they improve. The swimming pool was spectacular and that somehow made our stay not so bad.

3 Things You Love about This Hotel: swimming pool , view, gym Room: Premier Deluxe (With Breakfast) - Premier Deluxe Stay Date: 08/10/2017 to 08/12/2017

"Excellent Stay in Thunderbird Hotel and Resort"

  3.8
 August 13, 2017
 racheljaz (F, 45 - 49, Family)
  • Price 3
  • Cleanliness 4
  • Location 4
  • Facilities 4
  • Food 4
  • Service 4

It was a satisfying stay in this hotel,We will come back again next time.Only the service in restaurant is too slow and very Pricy!

3 Things You Love about This Hotel: Facilities is excellent,Strong Wi-fi,Friendly Staff Room: Premier Deluxe - Early Bird Promo! - Premier Deluxe Stay Date: 07/21/2017 to 07/22/2017

"Satisfying Stay Thunderbird Hotel and Resort"

  3.2
 August 12, 2017
 Joeliz (F, 45 - 49, Family)
  • Price 3
  • Cleanliness 4
  • Location 4
  • Facilities 4
  • Food 2
  • Service 2

It is a very excellent hotel,Staff are friendly only the service in the restaurant is too slow and very pricy.

3 Things You Love about This Hotel: Location,Facilities,Staff are Friendly Room: Premier Deluxe - Early Bird Promo! - Premier Deluxe Stay Date: 07/21/2017 to 07/22/2017

"good~ as price"

  3.7
 June 27, 2017
 philipkim (M, 35 - 39, Couple)
  • Price 4
  • Cleanliness 5
  • Location 4
  • Facilities 3
  • Food 2
  • Service 4

all around things is good ~ view clean room size bytheway swimming and casino is too much strictly rules and dress code! and weak wifi

3 Things You Love about This Hotel: location is good fresh, nice view, swimming pool with bay also not bad Room: Premier Deluxe (With Breakfast) - Premier Deluxe Stay Date: 06/13/2017 to 06/14/2017