Reviews of SM Travelodge - One Plam Tree Villas Pasay

"Satisfying stay at One Palm Tree Villas"

  4.2
 January 11, 2017
 Paula (F, 30 - 34, Family)
  • Price 5
  • Cleanliness 4
  • Location 4
  • Facilities 4
  • Service 4

Nice room, it's big & clean. The bed is big enough for 4 people. My kids enjoyed our stay, also the pool. The guards are nice and accommodating as well.

3 Things You Love about This Hotel: Value for money, location, spacious room Room: Standard Room - Standard Room Stay Date: to

"DO NOT BOOK THIS HOTEL"

  1
 December 27, 2016
 homer (M, 30 - 34, Solo)
  • Price 1
  • Cleanliness 1
  • Location 1
  • Facilities 1
  • Food 1
  • Service 1

DO NOT BOOK THIS HOTEL this hotel dose not even exsist, travelbook should take this hotel down from their web site, if u look at their address here on this web site and google it, its just a condo building, i show up there on dec25 6pm to check it after booking online via travelbook website 2 week earlyer paying using my visa credit card. there is no office or check in counter, there was a security guard at the gate and when i told him that i have a booking here for 1 night at the SM TRAVELODGE he looked at me strange and ask me what is that, no one knew i was coming, no one knew what sm travellodge, when i ask him is this ONE PALM TREE VILLAS he said YES and i show him the address on the travelbook.ph web site for this hotel and he said i am in the correct place according to the address but no one knows any hotel here called SM TRAVELODGE, he try to call on the radio to all the other guard and ask, he even try to call the number i was given by travelbook hotel for the owner of this hotel which was 09175423800 and we try to call but no one was answering, u see i had a feeling something like this would happen due to the address of the hotel because i wanted to contact them ahead of time to ask if there is a parking for a car there. to make the long story short, i just got home today 2 days after my negative experience with this hotel, i got a email from travelbook saying that my stay was cancelled, it did not say why, but i hope they will refund my money they took out of my visa back into my account, i hope they also give back the 800 points i used to book this hotel also. we will see. but just to warn you my friend, DONT BOOK HERE. i used travelbook for couple of times now and i like their site but just book only in hotels that are real and have a hotel locations, not someone who is trying to rent their room in a condo as a hotel and take ur money and dont show up to let u stay there. i think this person name is Margarette bc i notice on AIRBNB she is renting out the same hotel name and same picture location and everything for like 3000peso price. so i think she rather take that costumer then travelbook.ph 2000peso costumer. how sad, she ruined my christmas celebration, i had to go to the SOGO HOTEL and pay money again to stay there and their wifi was not even working in my room, travelbook.ph should refund me 1000peso i paid to stay in sogo hotel via points due to this whole negative situation. we will see if they will do the right thing and make this situation right in my eyes. 1. refund my whole visa charge of 25usd 1250peso 2. return the 800 points i used to book this room 3. award me 1000 points to cover the other room i have to pay so due to this owner not showing up to open the door to the room i booked thank you travelbook.ph i love ur web site and i want to improve it by writing this 3000 word review and taking my time out of my day to do so

3 Things You Love about This Hotel: this hotel dont even exsist, dont book here, no one was there Room: Standard Room - Standard Room Stay Date: 12/25/2016 to 12/26/2016

"Perfect Location"

  4.6
 December 23, 2016
 Tin (F, 25 - 29, Couple)
  • Price 5
  • Cleanliness 5
  • Location 5
  • Facilities 4
  • Service 4

We had a flight the next day so we chose a place near the airport. We just crossed the road and we were already at the airport. It is truly a perfect place if you have an early flight to catch the next day. It is also walking distance from Resorts World and restaurants. The place is clean and quite big. There is also fast internet connection. We will definitely book this place again. :)

3 Things You Love about This Hotel: Location, Cleanliness, and Price Room: Standard Room - Standard Room Stay Date: 12/06/2016 to 12/07/2016

"A very Strategic Place to Stay"

  4.6
 August 3, 2016
 Hannah (F, 25 - 29, Family)
  • Price 4
  • Cleanliness 5
  • Location 5
  • Facilities 4
  • Service 5

The place was very strategical, it was near to many establishments and to the airport. For sure a lot of travelers who wanted to have rest after arriving at the area and the travelers going out of the place early next morning prior to their flight will be booking here. I stayed in an air conditioned room yet the temperature inside was not cold. I asked for an extra towel but my request was not addressed by the staff. They have a slightly elegant theme for the room and it was good after all. The staff was accommodating and friendly, especially the guards and the care taker.

3 Things You Love about This Hotel: Location, Room, Service Room: Standard Room - Standard Room Stay Date: 06/13/2016 to 06/15/2016